Frequently Asked Questions

  • What types of products do you offer?

    We provide a wide range of promotional items including apparel, stationery, business essentials, and unique keepsakes, all customizable to fit your brand or event needs.

  • What types of custom merchandise can I order for my event?

    We offer a wide range of products including apparel, promotional swag, stationery, and keepsakes. Each item can be personalized with your branding to create a cohesive look for your event.

  • How do I place an order?

    Orders can be placed easily through our website or by contacting our team directly. We guide you through each step to ensure your order meets your expectations.

  • How do I submit my design or logo?

    You can upload your artwork directly through our website or email it to our design team for review and assistance.

  • How far in advance should I place my order?

    To ensure timely delivery and quality, we recommend placing orders at least 3-4 weeks before your event. Rush orders may be available depending on product and quantity.

  • What are your shipping options and delivery times?

    We offer multiple shipping methods to meet your timeline and budget. Delivery times vary by product and location, and we provide tracking for all orders.

  • Do you ship internationally?

    Yes, we ship worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.

  • Can you help with design and artwork?

    Our design team is available to assist with artwork preparation, logo placement, and product mockups to ensure your vision comes to life.

  • What if I need assistance during the ordering process?

    Our customer service team is available to guide you through product selection, customization options, and order tracking to ensure a smooth experience.

We literally have thousands of more items that aren't pictured or listed due to the gigantic product range we have access to. If you don't see what you're looking for, reach out and we'll get it for you!

Promotional merchandise from Turtlefox LLC, including a hat, tote bag, tee, and umbrella, all with logo.